Privacy Policy

Information We Collect

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  Account Information: When you create an account with Wan2-2, we collect your email address, username, and encrypted password.
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  Usage Data: We collect information about how you interact with our Wan2-2 platform, including content generation requests, credits used, and feature interactions.
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  Content Data: We temporarily process your prompts, uploaded content, and generated materials to provide our AI-powered services.
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  Payment Information: Payment details are processed securely through our certified payment providers and are not stored on our servers.
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  Technical Data: We collect IP addresses, browser information, device identifiers, and usage analytics to improve our services.

How We Use Your Information

We use the collected information to:

• •Provide and maintain our Wan2-2 content generation services
• •Process your AI-powered content creation requests
• •Manage your account, subscription, and billing
• •Improve our AI algorithms and develop new features
• •Provide customer support and technical assistance
• •Send important service updates and notifications
• •Ensure compliance with our terms of service and legal obligations
• •Prevent fraud and maintain platform security

Data Security & Protection

We implement comprehensive security measures to protect your personal information:

• •End-to-end encryption for all data transmission and storage
• •Regular security audits and penetration testing
• •Multi-factor authentication and access controls
• •SOC 2 compliant data centers with 24/7 monitoring
• •Regular security training for all team members
• •Incident response procedures and breach notification protocols

Data Retention Policy

We retain your personal information only as long as necessary:

• •Account information is retained while your account remains active
• •Generated content is stored according to your subscription plan (7-90 days)
• •Usage analytics may be retained for up to 2 years for service improvement
• •Financial records are retained for 7 years as required by law
• •You can request immediate deletion of your data at any time

Third-Party Services

Wan2-2 integrates with trusted third-party services to enhance our platform:

• •Payment processors (Stripe, PayPal) for secure transactions
• •Cloud infrastructure providers (AWS, Google Cloud) for hosting
• •Analytics services (Google Analytics) for usage insights
• •Customer support tools (Intercom, Zendesk) for assistance
• •AI model providers for advanced content generation capabilities

Your Privacy Rights

You have comprehensive rights regarding your personal information:

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  Access: Request a copy of all personal data we hold about you
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  Correction: Request correction of inaccurate or incomplete information
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  Deletion: Request deletion of your personal data ("right to be forgotten")
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  Portability: Request your data in a machine-readable format
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  Objection: Object to processing of your personal data for certain purposes
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  Restriction: Request restriction of processing under certain circumstances

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your Wan2-2 experience:

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  Essential Cookies: Required for platform functionality and security
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  Analytics Cookies: Help us understand usage patterns and improve services
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  Preference Cookies: Remember your settings and customizations
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  Marketing Cookies: Used for targeted advertising (with your consent)
• •You can manage cookie preferences through our cookie banner or browser settings

Children's Privacy

Wan2-2 is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately at [email protected] and we will promptly delete such information.

Prohibited Content & AI Ethics

Wan2-2 is committed to responsible AI use. The following content types are strictly prohibited:

AI-Generated Content Guidelines

As Wan2-2 utilizes advanced AI technology, we have specific guidelines for responsible use:

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  Disclosure Requirement: You must disclose when content is AI-generated where legally required or ethically appropriate
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  No Sensitive Data: Do not input sensitive personal data (health, biometric, financial) into our AI systems
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  Accuracy Responsibility: Verify AI-generated content for accuracy before use in critical applications
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  Bias Awareness: Be aware that AI-generated content may reflect biases present in training data
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  Commercial Use: Review our terms for commercial use of AI-generated content

International Data Transfers

Wan2-2 operates globally and may transfer your information internationally. We ensure appropriate safeguards through:

• •Standard Contractual Clauses (SCCs) approved by relevant authorities
• •Adequacy decisions for transfers to countries with adequate protection
• •Binding Corporate Rules for intra-group transfers
• •Your explicit consent where required by law

Enforcement & Compliance

We actively monitor and enforce our privacy policies:

• •Automated content scanning for prohibited material
• •User reporting mechanisms for policy violations
• •Progressive enforcement actions (warnings, suspensions, terminations)
• •Cooperation with law enforcement when legally required
• •Regular compliance audits and policy updates

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through:

• •Email notifications to registered users
• •Prominent notices on our website
• •In-app notifications for significant changes
• •30-day advance notice for material changes affecting your rights

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: